Salesforce Administrator  

and App Builder Certification  Training

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Table of Contents 

  1. About the Program 
  2. About Coss Cloud Solutions
  3. Key Features 
  4. Career Support 
  5. Why take up this course? 
  6. Who should take up this course? 7. Program Curriculum 
  7. Project Work 
  8. Certification 
  9. Coss Cloud Solutions Success Stories 
  10. Contact Us

Salesforce Administrator and App Builder Certification  Training 

About the Program 

Salesforce certification training classes by Coss Cloud Solutions will enable you to clear Salesforce  Certified Administrator and Certified Platform App Builder certification exams. You will  master Administration and App Builder skills, such as the customization capabilities of this  platform, managing users, building applications with Salesforce Lightning, and more.  Further, in this Salesforce certification training course, you will master SFDC, SFDC Data  Model, App Builder, Apex, Visualforce, etc! 

About Coss Cloud Solutions

Coss Cloud Solutions is one of the leading e-learning training providers with more than 600,000  learners across 55+ countries. We are on a mission to democratize education as we  believe that everyone has the right to quality education. 

Our courses are delivered by subject matter experts from top MNCs, and our world-class  pedagogy enables learners to quickly learn difficult topics in no time. Our 24/7 technical  support and career services will help them jump-start their careers in their dream  companies.

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Key Features 

36 HRS INSTRUCTOR-LED  TRAINING 

36 HRS SELF-PACED TRAINING 

52 HRS REAL-TIME  PROJECT WORK 

LIFETIME ACCESS 

24/7 TECHNICAL SUPPORT INDUSTRY-RECOGNIZED  CERTIFICATION 

JOB ASSISTANCE THROUGH  

80+ CORPORATE TIE-UPS 

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FLEXIBLE SCHEDULING

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Career Support 

SESSIONS WITH INDUSTRY MENTORS 

Attend sessions from top industry experts and get guidance on how to boost  

your career growth 

MOCK INTERVIEWS 

Mock interviews to make you prepare for cracking interviews by top employers 

GUARANTEED INTERVIEWS & JOB SUPPORT 

Get interviewed by our 400+ hiring partners 

RESUME PREPARATION 

Get assistance in creating a world-class resume from our career services team

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Why take up this course? 

You should take up this Salesforce certification training because: 

The global CRM software market will reach US$40.26 billion in 2023, up from US$36.9  billion (2020) – Statista 

It leads the CRM market with a 19.5% of the market share – Forbes 

Salesforce Developers in the United States can earn up to US$100,000/year – Indeed 

This is the most widely used CRM software in the world, access to which is through the  cloud platform and can be available on every device. Because of this and its extensive capabilities throughout the life cycle of sales, marketing, and customer relationships, the  demand for Salesforce Developers and Admins is growing. 

Coss Cloud Solutions Salesforce Administrator certification course gives you all knowledge and a  wide hands-on experience in this CRM tool. You will also work on real-world industry specific projects that can ensure an ideal job for you.. 

Who should take up thiscourse? 

Below is the list of professionals who can sign up for our Salesforce Administrator certification: Salesforce Professionals 

Software Administrators 

App Builders 

Developers 

Analysts 

IT Managers 

Sales Managers, Executives, etc.

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Program Curriculum 

Salesforce Administrator and App Builder Training Course  Content 

SALESFORCE FUNDAMENTALS  

1.1 Introduction to Salesforce 

1.2 Overview of Salesforce and its editions 

1.3 Home page customization 

1.4 User management 

1.5 Apps creation 

1.6 Core CRM objects capabilities 

1.7 Declarative customizations boundaries 

1.8 Programmatic customizations use cases 

QUOTE TEMPLATES: PREVIEW, CREATE, & ACTIVATE  

2.1 Introduction to quote templates 

2.2 Quote record creation, its template, and quote PDF 

FIELD TYPES & SALESFORCE OBJECTS  

3.1 Field types overview 

3.2 Standard fields modification 

3.3 Creation of auto-number, formula, roll-up summary, lookup and master-detail,  and checkbox fields 

3.4 Creation of number, currency, and percent fields 

3.5 Creation of geolocation, phone, and email fields 

3.6 Creation of date and time fields 

3.7 Creation of text and text area fields 

3.8 Creation of URL and encrypted fields 

3.9 Salesforce objects introduction

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3.10 Components, standard objects, and their modification 

3.11 External objects and the creation of custom objects 

CREATION OF CUSTOM BUTTONS, LINK UNITS, & ACTIONS  

4.1 Creation of buttons, links, and actions overview 

4.2 Creation of new records with actions 

4.3 Call logging with actions 

4.4 Record updating 

4.5 Creation of custom buttons and custom links, etc. 

SALESFORCE WORKFLOW, SCHEMA BUILDER, & PROCESS BUILDER  

5.1 Overview of visual workflow, schema builder, and process builder 5.2 Creation of a visual flow 

5.3 Modification of the existing workflows 

5.4 Creation of a process 

5.5 Field creation in the schema builder 

VALIDATION & WORKFLOW RULES  

6.1 Overview of validation rules and their creation 

6.2 Creation of formulas 

6.3 Creation of error messages 

6.4 Overview of workflow rules 

6.5 Creation of workflow rule, field update, task assignment, and email alert CREATION OF ROLE HIERARCHY  

7.1 Overview of the role hierarchy 

7.2 Creating: 

Roles 

Groups 

Permission Sets 

7.3 Enabling field history 

7.4 Assigning roles to users

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SALESFORCE DATA SECURITY MODEL  

8.1 Restricting logins 

8.2 Object access determination 

8.3 Record access configuration 

8.4 Creation of role hierarchy 

8.5 Record access exceptions 

SALESFORCE USER PROFILES  

9.1 Profiles introduction 

9.2 Overview of standard profiles 

9.3 Page layouts assigning 

9.4 Settings: 

Custom app and its access 

Tab 

Record type 

9.5 Permissions: 

Administrative 

General user 

Standard object 

Custom object 

9.6 Password guidelines 

9.7 Session timeout, hours of log in, and IP ranges 9.8 Field-level security 

9.9 Access of Apex and Visualforce 

SALESFORCE REPORTING & DASHBOARDS  

10.1 Reports introduction 

10.2 Report formats 

10.3 Creation of:

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Leads report 

Contacts 

Accounts report 

Opportunity report 

Charts 

Scheduling report 

Campaign report 

Report formula 

10.4 Using reports to add leads to a campaign 10.5 Report exporting to Excel 

10.6 Dashboards introduction 

10.7 Dashboard: 

Creation and refreshing a dashboard Modifying columns 

Adding a filter 

Adding reports 

Interfaces 

10.8 Access management 

10.9 Dynamic dashboards configuration 10.10 Report builder activation on profiles 

DATA MANAGEMENT IN SALESFORCE  

11.1 Data management introduction 

11.2 Importing: 

Leads 

Contacts

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Accounts 

11.3 Installation of data loader 

11.4 Mass delete 

11.5 Records 

Importing with data loader 

Exporting with data loader 

Updating with data loader 

Deleting with data loader 

11.6 Addition of a field to schema builder, etc. APPEXCHANGE  

12.1 AppExchange introduction and overview 12.2 Finding: 

App 

Developer 

Consultant 

DEPLOYING A CHANGE SET  

13.1 Change sets introduction and their deployment 13.2 Change sets: 

Inbound 

Outbound 

13.3 Deployment: 

Settings 

Status 

13.4 Eclipse IDE 

USER INTERFACE IN SALESFORCE 

Salesforce Administrator and App Builder Certification  Training 

14.1 User Interface Introduction: 

General Options 

Sidebar Options 

Calendar Options 

Name Settings 

Setup Options 

UI COMPONENT DYNAMIC UPDATE  

Dynamically updating UI components, JavaScript controller actions for firing  events in the Lightning component framework, and event declaration using the  aura:event tag in a .evt resource 

EVENT HANDLING  

Event-driven programming using JavaScript, Java Swing, the component event  and the application event, and writing handlers in JavaScript controller actions 

SERVER-SIDE CONTROLLER  

Creating server-side controller in Apex, @Aura Enabled annotation, annotation to  enable client and server-side access to the controlled method, and calling a  server-side controller action from a client-side controller 

HANDS-ON EXAMPLE OF SERVER-SIDE CONTROLLER  

A real example of deploying a server-side controller by pulling data from the  opportunity object, creating a client-side controller to invoke the server-side  controller, and passing the returned value to components 

MOBILE  

Describing the declarative customization options available for the Salesforce  Mobile App user interface 

APP DEVELOPMENT 

Salesforce Administrator and App Builder Certification  Training 

Milestones and considerations when managing the application life cycle, use  cases and considerations when using the various types of sandboxes, the  capabilities when using change sets, and the use cases of unmanaged  Packages. 

Salesforce Administrator and App Builder Projects 

Real-Time Inventory Management with Salesforce 

Keep track of the inventory and product purchases in real-time to keep products  well-stocked. You will deploy real-time tracking and analysis for the four different  categories of product, inventory, sales, and customer. The key points in the project  are tracking customer information, updating inventory, and keeping track of sold  products. 

Creating a Library Management System with Salesforce 

In this project, you will be asked to keep track of all books and ensure that requests  for books are met and books are returned on time. The project involves creating a  Salesforce Apex platform, customization of Salesforce, and analyzing the data for  the Salesforce library management with Reports. 

Understanding Salesforce Admin and Developer Concepts 

This project will familiarize you with the various aspects of Salesforce. You will be  introduced to the cloud computing scenario. You will get to work on extending  access with Permission sets, bulk export of data with Data Loader, and Importing  data with Import Wizard. 

Building Lightning Application 

As part of this project, you will be building a component to call the client-side  controller function and handle data, an alternate method for pulling contact details  based on ID, a component to handle the event, and a client-side controller for  binding user event. You will be calling new Apex Controller method, adding fields to  components, querying fields in the controller method, and displaying them on the  screen.

Salesforce Administrator and App Builder Certification  Training 

Certification 

After the completion of the course, you will get a certificate from Intellipaat.

Salesforce Administrator and App Builder Certification  

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Success Stories 

Kevin K Wada 

Thank you very much for your top-class service. A special mention should  be made for your patience in listening to my queries and giving me a  solution, which was exactly what I was looking for. I am giving you a 10 on 10! 

Sampson Basoah 

The Coss Cloud Solutions team helped me in selecting the perfect course that suits my  profile. The whole course was practically oriented, and the trainers are  always ready to answer any question. I found this course to be impactful. Thank you. 

Sugandha Sinha 

Coss Cloud Solutions course instructors were excellent and well-versed with their concepts.  Support solved all my queries within the promised 24 hours. They explained all  topics and concepts well and the course material was updated and included videos, 

exercises too. I would highly recommend Coss Cloud Solutions

 

to those who wish to excel in the IT field. . 

Vishal Pentakota 

The best part of this course was the series of hands-on demonstrations that the  trainer performed. Not only did he explain each concept theoretically, but he also  implemented all those concepts practically. Great job! A must go for beginners.

Salesforce Administrator and App Builder Certification  Training